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Eastside - The Falafel Factory restaurant
4.9

The Falafel Factory

  • Eastside
  • $
  • Mid East
  • Street
  • Food
    great
  • Vibe
    unclear
  • Perks
    great

Food: Flavorful yet flawed

Heralded primarily for its Falafel Plate, the Falafel Factory strides with a vibrant, crispy falafel, generous portions and commendable value for money. However, the taste is a pendulum swing with portion size and presentation often queried. Worse still is the unnerving suspicion of compromised freshness, as mirrored by the attitude of the staff and dubious food quality.

  • Okay Taste

    While food flavor is often praised, portion size and presentation vary.

  • Low Quality

    Bad attitude and food quality could indicate lack of freshness.

top dish at The Falafel Factory

  1. 1

    Falafel Plate 🏆

    Fresh, vibrant, crispy falafel with generous portions and good value.

    Falafel Plate dish

Perks: Service sours the setup

Despite shining in accommodating large groups and parading a versatile vegan menu, the company is severely let down by its unacquainted staff. Embittered by apparent bad attitudes, lacking in food knowledge and sluggish in service, this factory of falafel fumbles in delivering the basics of hospitality.

  • Great For Groups

    Great option for guests, indicating smooth handling of large parties.

  • Bad Service

    Employees rude with bad attitudes, lacking food knowledge, and slow service.