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Last Updated: JANUARY 25, 2024
Welcome to Word of Mouth (WOM)! This Privacy Policy governs the collection, use, and protection of your personal information on our website(“nomwithwom.com” or “Site”), the WOM app (“App”), and any other site, application, or embedded content owned or operated by WDYR LLC, (collectively, our “Service”) or anywhere that displays or links to this Privacy Policy. This Privacy Policy describes the types of personal information we collect from and about you, how we may use and disclose such information, and your choices and legal rights with respect to such information.
“Personal information” refers to the information that identifies, relates to, describes, or is reasonably capable of being associated with, or could reasonably be linked, directly, or indirectly, to you.
By using our Service, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use our Service.
We may use your personal information that we collect from you and about you for several purposes, such as to provide you with our Service, process transactions, improve your experience and engagement, and develop the Site and the App.
We may use the personal information we collect from and about you for business purposes including, but not limited to:
- Providing services and communicating with the Site, App, and our Service
- Processing transactions through WOM+ subscriptions via Revenue Cat
- Responding to your inquiries
- Contacting you when necessary
- Preventing and detecting fraud or abuse.
We may also use the personal information we collect from and about you for business purposes as described to you at the point of collection.
We may use the personal information we collect from and about you for commercial purposes including, but not limited to:
- Improving our Site and our Service
- Providing targeted advertising
- Communicating with you by phone, text, email, push notifications, or mail about our Service or promotions.
1. Information You Provide: We collect personal information as listed above from you when you choose to provide it to us.
- Creating an Account: We collect your name, email address, and profile details when you sign up or sign in to use WOM.
- Providing Public Content: Any content you create, share, or post on WOM, such as scores and reviews, will be collected for the purpose of coming up with aggregate score or may be publicly displayed.
- Providing Authentication Details: Signing in via Apple, Google, or Facebook lets us gather necessary authentication information.
- Providing Transaction Information: For purchases or WOM+ subscriptions, we collect necessary transaction data but do not store credit card details on our servers or app.
- Inviting Contacts: When you choose to use our invite feature to recommend WOM to your contacts, we may request access to your contact list. We only use this information for sending invitations on your behalf and do not store your contacts' information for any other purpose.
- Seeking Customer Service: If you engage with our customer service, you may be asked for identifying information. We rely on this information to assist and address your needs.
2. Information We Automatically Collect: We may use certain technologies such as cookies, web beacons, and pixel tags to automatically or passively collect personal information for marketing purposes when you interact with our Service.
We may automatically collect information like your IP address, hardware model, operating system, and unique identifiers. We may also collect information about your use of our Service, including the identity of the website that referred you to our Service, the pages you view, the features you use, the links you click, the date and time you access our Service, and whether you receive, open forward, or click-through emails and advertisements, as well as other usage data.
We work with third-party business partners that rely on tracking technologies to deliver advertisements on our behalf both online and offline, including direct marketing messages. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.
To understand your choices for controlling your cookies and pixels, please review the information below:
- To learn more about interest-based advertising, and to opt out of such collection and use for interest-based advertising by the Digital Advertising Alliance (DAA) participating companies, please visit http://optout.aboutads.info.
- To opt out of the use of your mobile device ID for targeted advertising, please see http://www.aboutads.info/appchoices.
- On your mobile device, you can adjust your privacy and advertising settings to limit your tracking for advertising or control whether you receive more relevant advertising.
You may set your browser to limit the tracking described above, or to refuse cookies, as well as remove cookies from your hard drive. If you do this, you may not be able to take full advantage of all of our offerings in our Service.
If you opt out through one of the websites listed above, an “opt-out” cookie is stored in your web browser to signal that you do not want to receive targeted ads. If you delete cookies generally through your web browser, you will need to opt out of ads again.
Even if you opt out, please note that you may still receive advertisements from us that are not customized based on your service or usage information, or advertising from other third parties if they do not participate in DAA.
3. Information from Third Parties
We may receive personal information from third parties, such as restaurants, marketing/advertising and analytics partners (including online advertising networks and analytics providers), social media platforms, and other companies that provide personal information about you such as data brokers or data aggregators.
4. Combination of Information
We may combine the personal information we receive from and about you, information we automatically or passive collect or information from third parties.
We may disclose the information we collect from and about you to:
- Third party partners, restaurants, affiliates
- As necessary if we believe there has been a violation of our rights or the rights of any third party
- To respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law
- As described to you at the point of collection.
WOM may sell or purchase assets during the normal course of business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity.
If any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and maybe sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use of the information provided through the website in a manner consistent with this Privacy Policy.
Under applicable U.S. privacy laws, certain disclosures maybe considered “sales” or “shares.” You may be eligible to exercise your legal rights to the sale or share of your information as detailed below.
We collect the categories of personal information identified below. As shown below, we “sell” or “share” some of these categories of information (as defined by California law) to advertising networks, data analytics providers, and social networks for the purposes described in this Privacy Policy, including for third parties to perform services on our behalf like marketing or advertising.
We do not knowingly sell or share personal information about persons under the age of 13.
You may opt out of the sale or share of your personal information, including targeted advertising.
Categories of Personal Information We Collect
- Identifiers/contact information, including your first and last names, birth year, email address, IP address, phone number, account username, zip code, and other similar identifiers.
- Payment Information, such as your payment card information, and billing address if you choose to purchase our service.
- Transaction and purchasing information, including purchasing or consuming histories or tendencies, and restaurant ratings and reviews.
- Internet or other electronic network activity information, such as information about your use of the Site and the App, including the identify of the website that referred you to our Site or App, the pages you view, the features you use, the links you click, the date and time you access our Service, whether you receive, open, forward, or click-through emails and advertisements, or other usage data.
- Geolocation Data: such as your geolocation data to provide personalized content or services relevant to your location if you use location-based features of WOM,
- Inferences, meaning inferences drawn from the above-listed categories of personal information to create a consumer profile reflecting consumer preferences or characteristics.
Of the categories listed above, we only sell or share the following:
- Identifiers/contact information
- Internet or other electronic network activity information
- Inferences
We may store your personal information for as long as is reasonably necessary to accomplish the tasks listed below unless the law permits or requires a longer period. We will retain and use your personal information as necessary to comply with any legal obligations, to resolve disputes, and enforce our agreements.
Depending on your U.S. state of residence, you may have certain rights with respect to your personal information, including:
- Right to Access: You may have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you. You may have the right to access this information in a portable format.
- Right to Delete: You may have the right to delete personal information we have collected from you. There may be some reasons we cannot fully satisfy your request, such as if we need the information to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
- Right to Correct: You may have the right to correct inaccurate personal information that we may maintain about you, subject to appropriate verification.
To submit a privacy request, email support@nomwithwom.com or call 812-322-1002.
We may need to request additional information from you or your authorized representative for verification purposes. We value your privacy and will not discriminate in response to your request of your privacy rights.
We will respond to your request within the timeframe required by applicable privacy laws, after proper verification, unless we need additional time, in which case we will let you know.
You may also have the right to appeal a denial of your privacy rights as listed above.
Agent Requests
You may authorize someone to make a privacy rights request on your behalf (“authorized agent”). An authorized agent will need to demonstrate that you have authorized them to act on your behalf by submitting a signed statement that grants them this authority. We retain the right to request confirmation directly that the agent is authorized to make such a request, or to request additional information to confirm the agent’s identity.
An authorized agent is prohibited from using a consumer’s personal information, or any information collected from or about the consumer, for any purpose other than to fulfill the consumer’s requests, for verification, or for fraud prevention.
To submit a privacy request as an authorized agent, email support@nomwithwom.com.
Notice of Financial Incentives
When you sign up to receive direct marketing from us, including via email, we may provide special offers, coupons, or benefits. We typically ask for your name, email, birthday month and year, or other information that we may collect in accordance with this Privacy Policy. Because we collect personal information, this may be interpreted as a “financial incentive” or “bona fide loyalty program.” WOM may share this personal information for the purposes described in our “Notice at Collection” including for targeted advertising.
If you ask us to delete your personal information, we may not be able to provide you with these benefits. The value of your personal information that we collect is reasonably related to the expenses related to the discounts and other perks we offer.
Referral Program:
Participation in WOM's referral program implies your consent to contact referred individuals. Ensure you have permission to share their contact details. Participants may opt out of communications at any time. For more information on our Referral Program, see our Terms and Conditions (www.nomwithwom.com/termsofuse)
Policy Updates:
WOM reserves the right to revise this Privacy Policy at anytime. When we make changes, we will post the updated Privacy Policy on this website. We will update the “Last updated” date that appears at the top of the Privacy Policy. If we change the Privacy Policy in a material way, we will provide appropriate notice to you. We encourage regular review of this Privacy Policy.
Contact Us:
For queries or concerns, please reach out to support@nomwithwom.com.